Privacy Policy

BookMyGuide (“we”, “us”) respects your privacy. This policy explains what data we collect and how we use it.

Information We Collect

• Name, email, phone number — required to create an account and process bookings.
• Payment information — processed securely by Razorpay; we do not store card details.
• Booking history, reviews, and uploaded photos.
• Device and usage data via cookies and analytics.

How We Use Information

• To process bookings and connect you with guides.
• To send transactional emails (confirmations, cancellations, payouts).
• To improve the platform via aggregated analytics.
• To prevent fraud and enforce our terms.

Third-Party Services

• Razorpay (payments)
• Cloudinary (image hosting)
• MongoDB Atlas (database)
• SMTP provider (transactional email)

Cookies

We use essential cookies for authentication and analytics cookies to understand usage. See our Cookie Policy.

Your Rights

You can request access to, correction of, or deletion of your personal data at any time by emailing privacy@bookmyguide.com.

Contact

Questions? Email privacy@bookmyguide.com.